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Location: Lagos, Nigeria
Reports to: Managing Director
Department: Sales
Role Overview
The Business Development Manager – Life Sciences is responsible for driving Bristol Scientific’s commercial growth within the life sciences and analytical research sectors. This role involves developing new business opportunities, expanding customer relationships, and promoting advanced scientific and analytical solutions sourced from our world-class OEM partners.
The ideal candidate combines strong technical acumen with commercial insight and has a proven record of building partnerships in the laboratory, pharmaceutical, or biotech markets. This is a hands-on, growth-focused role suited to professionals who can bridge scientific understanding with business strategy.
Key Responsibilities
- Develop and execute sales and business development strategies to achieve revenue targets across life science markets (academic, industrial, and government sectors).
- Identify and pursue new customer segments and partnership opportunities.
- Build and maintain strong relationships with key decision-makers, researchers, and procurement stakeholders.
- Promote Bristol Scientific’s portfolio of instruments, consumables, and laboratory solutions through technical presentations, customer visits, and industry events.
- Collaborate with OEM partners to align business objectives, product positioning, and training programs.
- Prepare sales forecasts, market analyses, and business growth reports for management review.
- Work closely with marketing and technical teams to support campaigns, demonstrations, and application workshops.
- Ensure customer satisfaction by coordinating post-sale support and maintaining long-term relationships.
- Represent Bristol Scientific at conferences, exhibitions, and networking forums to strengthen brand visibility.
- Contribute to strategic planning and expansion of the company’s life science portfolio and market reach.
Qualifications
- Bachelor’s degree or higher in Life Sciences, Biochemistry, Microbiology, Biomedical Science, or related field.
- Minimum of 5 years’ experience in business development, technical sales, or key account management within scientific, laboratory, or medical industries.
- Proven success in managing complex sales cycles and building partnerships in B2B environments.
- Excellent communication, negotiation, and presentation skills.
- Proficient in CRM tools, MS Office, and business reporting.
Preferred Attributes
- Experience working with analytical instruments, life science reagents, or laboratory automation systems.
- Strong network within academia, pharma, or biotech sectors.
- Entrepreneurial mindset with the ability to work independently and drive measurable results.
- Strategic thinker with high integrity, discipline, and teamwork orientation.
- Passion for science, innovation, and customer success.
Location: Lagos, Nigeria
Reports to: Managing Director
Department: Service & Technical Support
Role Overview
The Service Manager is responsible for leading Bristol Scientific’s service operations, ensuring that customer installations, maintenance, and technical support are delivered efficiently and to the highest professional standards. This position requires a hands-on leader who can manage a team of field engineers and application specialists, drive operational discipline, and continuously improve service delivery processes across Nigeria.
While prior experience in laboratory instrumentation is an advantage, this role is best suited to candidates with a strong growth mindset, leadership and people management skills, and a background in technical service, industrial maintenance, or engineering operations — for example, from oil and gas services, medical devices, manufacturing, or other equipment-based industries.
Key Responsibilities
• Lead and develop the service and technical support team, ensuring clear accountability, performance monitoring, and professional growth.
• Plan and oversee field activities, including installation, preventive maintenance, troubleshooting, and customer support.
• Drive operational efficiency through structured scheduling, SLA management, and consistent reporting.
• Serve as the escalation point for technical and service-related issues, ensuring timely resolution and effective communication with all stakeholders, including customers.
• Coordinate internal resources and manage communication between service, sales, and administrative teams.
• Conduct regular service team meetings and business reviews, ensuring visibility on workload, progress, and targets.
• Develop and enforce service standards, ensuring compliance with OEM, safety, and quality requirements.
• Support customer relationship management and contribute to building Bristol Scientific’s reputation for reliability and responsiveness.
• Liaise with OEM partners to coordinate technical training, certification, and service program implementation.
• Prepare and monitor service performance metrics, cost-control reports, and business plans.
• Promote a culture of teamwork, accountability, and continuous improvement within the service department.
Qualifications
• Bachelor’s degree or HND in Electrical, Mechanical, Instrumentation, or Industrial Engineering (or a related technical discipline).
• Minimum of 5 years’ experience managing field service or maintenance teams within a technical or engineering industry.
• Strong leadership skills with proven ability to supervise engineers and coordinate complex service operations.
• Experience managing SLAs, preventive maintenance schedules, and service reporting.
• Demonstrated customer orientation with strong communication and problem-solving abilities.
• Proficient in MS Office and service management systems (CRM, ERP, or ticketing tools).
Preferred Attributes
• Background in equipment servicing within oil & gas, industrial, power, or medical technology sectors.
• Experience in multinational or OEM-driven service environments.
• Analytical mindset with strong attention to detail and focus on process improvement.
• High integrity, organizational discipline, and a collaborative leadership style
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Location: Lagos, Nigeria
Reports to: Service Manager
Department: Service & Technical Support
Role Overview
The Service Coordinator plays a key administrative and operational role in ensuring the smooth execution of service activities. The position involves scheduling engineers, managing service calls and quotations, handling parts orders, and maintaining accurate service records — all while ensuring timely communication with customers and OEM partners.
Key Responsibilities
• Plan and schedule engineers for installation, maintenance, and repair services.
• Manage the service calendar to ensure prompt responses to customer requests.
• Coordinate logistics and parts availability for upcoming service jobs.
• Act as the first point of contact for customer service calls, contracts, and scheduling inquiries.
• Track, document, and close all service cases in the CRM or ticketing system.
• Maintain clear internal and external communication to keep customers informed about progress and timelines.
• Process purchase orders and service reports related to installations and maintenance.
• Ensure compliance with OEM service reporting and documentation standards.
• Monitor key service performance indicators (response time, completion rate, downtime).
• Support invoicing accuracy by ensuring proper documentation for all completed service jobs.
Qualifications
• Bachelor’s degree or HND in Science, Engineering, or Business Administration.
• 2–4 years of experience in service coordination, customer support, or administrative roles (preferably in a technical or scientific environment).
• Strong organizational skills with attention to detail and accuracy.
• Good understanding of scheduling, logistics, and time management.
• Proficient in Microsoft Office and CRM or ERP systems (e.g., Zoho, Odoo).
Preferred Attributes
• Excellent communication skills and customer service orientation.
• Ability to manage multiple priorities under pressure.
• Strong teamwork and problem-solving mindset.
• Willingness to learn and grow within a fast-paced, technical environment.
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Job Title: Logistics Officer
Location: Lagos, Nigeria
Role Overview
The Logistics Officer is responsible for coordinating and managing the movement of goods, materials, and equipment to ensure timely delivery and efficient operations. This role supports procurement, warehousing, inventory control, and distribution activities, ensuring compliance with company policies and relevant regulations.
The ideal candidate is detail-oriented, highly organized, and experienced in managing logistics processes within a technical, manufacturing, or scientific environment.
Key Responsibilities
• Plan, coordinate, and monitor the movement of goods from suppliers to customers or between company locations.
• Prepare and process shipping and import/export documentation as required.
• Track shipments and ensure timely delivery of materials and equipment.
• Liaise with vendors, transport companies, and customs agents to resolve logistics issues.
• Maintain accurate records of stock levels, shipments, and delivery confirmations.
• Support warehouse operations, including receiving, inspection, storage, and dispatch of goods.
• Work with procurement and service teams to align logistics plans with operational schedules.
• Ensure compliance with company, safety, and regulatory standards in all logistics activities.
• Monitor logistics costs and support initiatives to improve efficiency and reduce expenses.
• Prepare periodic reports on logistics performance, stock movements, and delivery timelines.
Qualifications
• Bachelor’s degree or HND in Logistics, Supply Chain Management, Business Administration, or a related field.
• 2–4 years of experience in logistics, supply chain, or inventory management (preferably within a technical or equipment-based company).
• Strong understanding of logistics processes, transportation, and inventory control.
• Proficient in Microsoft Office and logistics or ERP systems (e.g., Odoo, SAP, Zoho).
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
Preferred Attributes
• Experience in handling international shipments and customs documentation.
• Attention to detail with strong problem-solving skills.
• Ability to multitask and perform under pressure.
• High integrity, reliability, and commitment to teamwork.
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Location: Kano, Nigeria
Reports to: Head of Department, with technical and administrative support from Head Office
Overview
We are seeking a driven and resourceful Business Development Manager to represent Bristol Scientific in Northern Nigeria. This role focuses on building relationships, identifying opportunities, and expanding our footprint across key sectors, including industrial laboratories, medical diagnostics, agriculture, and the food & beverage industries.
The ideal candidate will have a scientific background and strong commercial instincts — someone energetic, outgoing, and comfortable engaging directly with customers at various levels across the industry. This is a field-based position, and success will depend on proactive outreach, persistence, and a deep understanding of the local market.
Key Responsibilities
- Identify, engage, and develop new customers across the industrial, medical, and agricultural sectors in Kano and neighbouring states.
- Maintain strong relationships with existing customers and provide timely follow-up on their technical and commercial needs.
- Gather and report market intelligence on competitors, opportunities, and industry trends within the region.
- Liaise with Bristol Scientific’s technical and product specialists to prepare solutions and proposals that meet customer requirements.
- Represent the company at relevant exhibitions, customer visits, and regional meetings.
- Ensure regular reporting of field activities, customer visits, and sales pipeline updates.
- Meet agreed sales and activity targets while upholding the company’s ethical and compliance standards.
Qualifications and Profile
- Bachelor’s degree in a scientific discipline (e.g., Medical Laboratory Science, Biochemistry, Microbiology, or a related field).
- Minimum of 3–5 years’ experience in business development, technical sales, or field customer engagement. Experience in the laboratory or medical diagnostics sector is an advantage but not mandatory.
- Strong interpersonal and communication skills; fluency in English and Hausa is essential.
- Proven ability to work independently with minimal supervision while coordinating effectively with remote teams.
- Excellent planning, presentation, and reporting skills.
- Proficiency in Microsoft Office tools and CRM platforms.
- Must be willing to travel frequently within Kano and neighbouring states.
Additional Information
- This role is field-intensive and performance-driven. The candidate will be expected to meet defined visit and lead-generation objectives.
- Flexibility is provided for local transportation and logistics arrangements; however, a company vehicle is not provided.
- The remuneration package is competitive and includes a transport allowance, health insurance (HMO), pension contributions, and performance-based incentives.
Don’t see a perfect match? We still encourage you to apply, you might be exactly what we’re looking for